IT Change and Transformation Lead

Vacancy details

General information

Entity

About Crédit Agricole Corporate and Investment Bank (Crédit Agricole CIB)

Crédit Agricole CIB is the corporate and investment banking arm of Crédit Agricole Group, the 10th largest banking group worldwide in terms of balance sheet size (The Banker, July 2022).
8,600 employees in more than 30 countries across Europe, the Americas, Asia-Pacific, the Middle-East and North Africa, support the Bank's clients, meeting their financial needs throughout the world.
Crédit Agricole CIB offers its large corporate and institutional clients a range of products and services in capital market activities, investment banking, structured finance, commercial banking and international trade.
The Bank is a pioneer in the area of climate finance, and is currently a market leader in this segment with a complete offer for all its clients.


For more information, please visit www.ca-cib.com

Twitter: https://twitter.com/ca_cib
LinkedIn: https://www.linkedin.com/company/credit-agricole-cib/

By working every day in the interest of society, we are a group committed to diversity and inclusion. All our positions are open to people with disabilities.   

Reference

2025-96680  

Update date

10/02/2025

Job description

Business type

Types of Jobs - IT, Digital et Data

Job title

IT Change and Transformation Lead

Contract type

Permanent Contract

Management position

No

Job summary

 

Summary of the position:

 
IT Transformation lead has the overall responsibility for – a) smooth and efficient transition of Applications and IT infrastructure services; b) assessment, design and delivery of transformation projects yielding in desired, quantifiable outcome.

 
Key Responsibilities:

 
- Develop suitable business transformation strategies

- Guide leaders throughout transformational changes

- Lead change management projects and set out desired change outcomes for the organization

- Lead engagement with stakeholders on overcoming barriers to change

- Assess the organization of teams to remove internal change barriers

- Work with IT service providers and come up with joint propositions of transformation programs, assess their feasibility and manage the execution of projects that are validated

- Track the outcome of transformation projects against their outcomes/objectives

- Set out process change and change management across the organization

- Review and suggest changes if necessary to the operating models, methods, processes and tools

- Oversee organizational development processes for employee engagement and team development

- Support hiring decisions for the organization

- Develop staff through capability development and coaching

- Develop on-the-job training programs

- Conformance to agreed quality management system

- Instill the practice of innovation & CI (Continuous Improvements) in the structure

- Continuous focus on productivity gains, efficiency and cost savings

- Comply with all applicable legal, regulatory and internal Compliance requirements

Position location

Geographical area

America, Canada

City

MONTREAL

Candidate criteria

Minimal education level

Bachelor Degree / BSc Degree or equivalent

Academic qualification / Speciality

Bachelor and/or Master’s Degree or equivalent in Computer Science Technology and management

Level of minimal experience

11 years and more

Experience

 

Knowledge and Skills:

 

- Minimum 15 years of relevant experience

- Verbal and written communication skills in English is required (You will need to service Anglophone clients and work with Anglophone colleagues)

- Verbal and written communication skills in French is considered a strong asset

- Extensive experience in IT service delivery in a global, multi-culture environment

- Excellent communication, analytical and organizational skills

- Ability to develop creative solutions to overcome organizational challenges

- Ability to challenge the status quo

- Knowledge of banking domain and more specifically, investment banking

- Knowledge of Applications and IT infra for an IT delivery center

- Knowledge of IT security

- Experience of working with investment banking products

- Effective presentation skills in front of management

 

Languages

English, French