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Client Lifecycle Specialist


Vacancy details

General information

Entity

About Crédit Agricole Corporate and Investment Bank (Crédit Agricole CIB)

Crédit Agricole CIB is the corporate and investment banking arm of Crédit Agricole Group, the 10th largest banking group worldwide in terms of balance sheet size (The Banker, July 2022).
8,600 employees in more than 30 countries across Europe, the Americas, Asia-Pacific, the Middle-East and North Africa, support the Bank's clients, meeting their financial needs throughout the world.
Crédit Agricole CIB offers its large corporate and institutional clients a range of products and services in capital market activities, investment banking, structured finance, commercial banking and international trade.
The Bank is a pioneer in the area of climate finance, and is currently a market leader in this segment with a complete offer for all its clients.


For more information, please visit www.ca-cib.com

Twitter: https://twitter.com/ca_cib
LinkedIn: https://www.linkedin.com/company/credit-agricole-cib/

By working every day in the interest of society, we are a group committed to diversity and inclusion. All our positions are open to people with disabilities.   

Reference

2025-97124  

Update date

24/02/2025

Job description

Business type

Types of Jobs - Finance / Accounting

Job title

Client Lifecycle Specialist

Contract type

Permanent Contract

Job summary

Summary:

You will join the Coverage and Investment Banking (CIB) Division responsible for the Bank relationship with clients, the distribution of the whole product range of the Bank and the Monitoring of the counterparty risk exposure.

 

Functionally, you will be part of a team attached to Head Office Global Coverage Organization – Client Lifecycle Data’s “KYC and Counterparties data”. This team covers miscellaneous activities covering all aspects of KYC: rules understanding, processes, organization, data & tools used to manage counterparties data on a worldwide scope.

 

More specifically, this team is in charge of

§   Describing roles & responsibilities of all KYC stakeholders (Business lines & support functions)

§   Set up the KYC governance and control its implementation 

§   Arbitrate or have arbitrated any significant decision

§   Anticipate any significant evolutions impacting KYC

§   Help stakeholders to translate rules into operational procedures

§   Lead KYC tools evolutions & implementations

§   Help stakeholders to find and set up solutions in order to comply with regulatory objectives, while simplifying as much as possible processes

 

 

Key Responsibilities:

The Client Lifecycle Specialist is:

 

§   Assist the head of CLD NY in giving to NY branch top management and all stakeholders a clear view of the KYC status & actions in NY:

·         Production of KPIs (some may be provided by stakeholders), including execution of some quality controls on KYCs.

·         Organize and provide content for the NY KYC Committee, KYC risk rating sub committees… (slideware, solicitation of contributors…) Action plans follow up (some may be provided by stakeholders).

·         Monitor the performance of the KYC process (ex: completion of Periodic reviews).

 

In addition, Client Lifecycle Specialist  is also involved in various CLD activities including for instance Project and Ad Hoc Requests Management:

- contribute and assist on special projects and ad hoc requests as assigned by senior management .

- Provide regular updates and reports on project status, risks, and outcomes.

-Can act also as back up on other CLD topic (ex organization of the Low performing clients portfolio meeting).

-Can also contribute on Compliance topics and Operational risk topics.

 

The Client Lifecycle Specialist works with all KYC stakeholders in NY and globally, wherever their country.

 

Management and Reporting:

 

O.  BIGOT

 

Key Internal Contacts:

 

§   Compliance

§   KYC Support to FO teams

§   Front-office Worldwide Relationship Managers and their Global Relationship Managers

§   Global Referential Management teams

§   Internal Audit

 

 

 

Key External Contacts:

 

Head of GCO-CLD

Head of GCO-CLD - KYC & Counterparties data

HO’s CPL/FS teams

OPC-GRM

Other KYC Support-to-FO teams

Coverage teams

Supplementary Information

Salary Range: $100k - $110K

#LI-DNI

Position location

Geographical area

America, United States Of America

City

NEW YORK

Candidate criteria

Minimal education level

Bachelor Degree / BSc Degree or equivalent

Academic qualification / Speciality

Bachelor’s degree in Finance, Business administration, Economic, data analytics or a related field.

 

Minimum 1 to two years of experience in a Financial institution in Coverage, KYC, compliance, Audit or a related financial services role.

 

Strong understanding of KYC AML regulatory requirements and best practices

Level of minimal experience

3-5 years

Experience

Analyst/Associate

Required skills

Skills:

§   Project / action plans management

§   Process analysis & description

§   Problem Management awareness

§   Slideware writing

§   Communication

 

Soft skills:

 

§ Excellent relationship & cooperation capacity

§ Excellent slideware writing skills (committee, training…)

§ Capacity to communicate with ease and clarity

§ Rigor, autonomy, sense of result and priority

§ Capacity to have people cooperate and interact positively

 

Knowledge

§   KYC bases appreciated

§   Good understanding of IT structure  

§   Mastership of Powerpoint presentations

§   Good knowledge of Excel and if possible knowledge of PowerBI

§   English compulsory / French appreciated

 

- skills in data analysis and visualization tools such as Power BI, Tableau, or advanced Excel.

- Ability to interpret complex datasets and provide actionable insights to enhance processes.


 

- French language would be a plus given the numerous interactions with Head Office and Credit Agricole S.A.