Summary of the position:


Under the functional link to GIT/CSI, he manages all the teams for IT Application Development, Maintenance & Support in ISAP/BLI/CSI to ensure that all the projects, activities & tasks under the teams’ responsibilities are performed within quality standards, on schedule and cost effectively.

Main responsibilities:


§  Report hierarchically to the Head of ISAP and functionally to the Global Head of GIT/BLI/CSI in Paris.
§  Supervise and oversee all BLI/CSI teams & activities in ISAP.
§  Main activities of his teams are, for the applications and/or projects under the teams responsibilities:
–       Delivering application development & maintenance
–       Ensuring the Application supports (Level 1, 2 & 3)
–       Delivering a department strategy aligned with the bank, clients, GIT/BLI and ISAP visions
–       Ensuring the technological watch for continuous improvement and innovation purposes
§  Scope of activities is Risk, Finance, Compliance and Referential IT

Main duties details:


Supervise and oversee all CSI teams & activities in ISAP:
§  Ensure all the activities under the teams’ responsibilities are performed on schedule, within quality standards and cost effectively.
§  Oversee the acquisition and development of software systems in organizational units.
§  Continuously monitor the satisfaction level of his internal customers and put efforts to improve it.
§  Manage the sourcing of his teams following the ISAP rules.
§  Make sure all the staff of his teams observe and respect Credit Agricole-CIB code of conduct and ISAP handbook.
§  Participate in Project governance meetings (ex: Monthly SGC meetings organized by IT Line, Steering/project committees, Regional COO meetings and etc.).
§  Manage change management.
§  Continuously put efforts for study & realization of improvement and innovation
§  Participate in transversal initiatives in ISAP and share best practices
§  Oversee and validate the CSI department expenses related to requests, claims and expenses
§   Contribute to and lead within ISAP/CSI the transformations initiated by GIT/CSI, in particular the evolution of our operating model with CA-CIB support functions (Projet Pegase)
§  Continuously ensure a good level of operation with CA-GIP teams

Deliver a proper reporting

§  Consolidate and make CSI budget and blend proposals to his/her managers
§  Review & follow up CSI project plans and make necessary escalations to the Managers.
§  Prepare and send regular/ad-hoc reports to the Managers (ex: Weekly update, ISAP straco meeting) .
§  Participate at regular/ad-hoc meetings with the his/her Managers (ex: CSI CODIR, ISAP CODIR).
§  Consult and get validation from the Managers for making important organization changes in ISAP BLI/CSI.
§  As one of the senior managers in GIT, give BLI&ISAP Management his/her views on important subjects. Is committed, reliable and helpful to his colleagues

§  Manage the budget of the department (actuals and forecasts), driving the activity and recruitment strategy to be aligned with GIT, ISAP and department blend models

Coordinate with other parties

§   Coordination with Paris teams.

-       CSI IT Line Managers and their respective his N-1 in Paris.

-       Any other Paris teams functionally related (ex: Sponsors).

§   Coordination with other teams in ISAP.

§   Coordination with any other teams:

-       External vendors, if needed.

Provide Team Leadership

§   Create an environment oriented to trust, open communication, creative thinking, and cohesive team effort

§   Mentor and grow managers of the domain, as well as provide a high guidance towards the technical leaders to help achieving the objectives

§   Motivate and inspire team members by setting a good example (role model) behavior consistent with words

§   Help develop team members; help resolve dysfunctional behavior

§   Strive for team consensus and win-win situation

§   Ensure discussions and decisions lead toward conclusion

§   Maintain healthy group dynamics

§   Ensure that the team members are equipped and trained effectively to participate in the team

§   Encourage innovation, creativity, risk-taking, and constant improvement

§   Recognize team member accomplishments and outstanding performance

Bachelor and above in relevant discipline 

Comply with Legal and Regulatory Responsibilities

§  Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.

§  Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.

    Secondary duties:

§  Validate and/or approve applications submitted by his team members within his delegation.

§  Other duties may be assigned.