Main responsibilities

Provide Team Leadership

·        Manage the team’s recruitments, objectives setting, appraisal and performance review.
·        Create an environment oriented to trust, open communication, creative thinking, and cohesive team effort.
·        Motivate and inspire team members by setting a good example (role model).
·        Help develop team members; help resolve dysfunctional behavior.
·        Strive for team consensus and win-win situation.
·        Ensure discussions and decisions lead toward conclusion.
·        Maintain healthy group dynamics.
·        Ensure that the team members are equipped and trained effectively to participate in the team.
·        Encourage creativity, risk-taking, and constant improvement.
·        Coach the team towards increased quality, performance, and innovation.
·        Recognize team member accomplishments and outstanding performance.

Focus the Team on Customer Requirements

·        Build Roadmap for Short-term to Long-term.
·        Coordinate with internal and external stakeholder as necessary.
·        Initiate sub-groups or sub-teams as appropriate to resolve issues and perform tasks in parallel.

Coordinate Team Logistics

·        Ensure deliverables are prepared in line with the requirements.
·        Help keep the team focused and on track.
·        Work with other IT Managers and Head of Sections and Departments to obtain necessary resources to support the team's requirements.
·        Establish meeting times, places, and agendas.

Communicate team status, task accomplishment, and direction

·        Analyze status reporting of team activities against the program plan or schedule.
·        Keep the Head of department and section informed of task accomplishment, issues, and status.
·        Serve as a focal point to communicate and resolve interface and integration issues with other teams and business partners.
·        Escalate issues which cannot be resolved within the team.
·        Provide guidance to the team based on management direction.

Business - Delivery management

·        Reach agreement on plans for projects and services provided by the team.
·        Lead design, implementation, and integration in the solutions.
·        Ensure the projects, activities and tasks under the team’s responsibility are performed within quality standards, on schedule and cost-effectively.
·        Manage budget and capacity allocation according to priorities.
·        Ensure each solution developed by the team fulfills the client needs.

Lean Management – Practices

·        Ensure an effective performance dialogue and meeting cascade are in place, facilitating team performance improvement and the escalation of problems.
·        Ensure the capacity of the team is actively managed in order to meet defined priorities and sustain Continuous Im

Position

In a challenging and multicultural environment, we are looking for a senior Team Manager to join Referential IT Section in charge of the KYC & Counterparties Referential applications of Crédit Agricole CIB.

The team handles the development of transversal and international projects.

AT CA-CIB we have a robust system to ensure compliance with the regulations and requirements including Know Your Customer (KYC) and Customer Due Diligence (CDD).   

Bachelor Degree

ü  This position requires a minimum of 10 years’ exposure in Software Engineer field (as a developer, tech lead, business analyst or project manager)

ü  Mandatory 3+ years of experience in IT Project Management.

ü  Mandatory 3+ years of experience as an IT Team head in charge of in-house application development

ü  Comfortable participating in technical discussions

ü  Proficient in Microsoft Office

ü  Strong organizational and communication skills

ü  Strong analytical and problem solving skills

ü  Awareness of various software development procedures

ü  Ability to follow defined procedures

ü  Capable to effectively interact with technical team

ü  Understanding and respect of cultural diversity