Entity
About Crédit Agricole Corporate and Investment Bank (Crédit Agricole CIB)
Crédit Agricole CIB is the corporate and investment bank of the Crédit Agricole group, the 10th largest banking group in the world *.
We support major companies and financial institutions in their development and the financing of their projects.
As pioneers in responsible finance, social and environmental commitments are at the heart of our activities.
Joining our teams means working in a multicultural environment, both dynamic and stimulating, where you will contribute to developing a sustainable economy.
We support employees throughout their journey: you will develop your skills and access various mobility opportunities among the diversity of our businesses in more than 30 international locations.
Our culture is built on collaboration, innovation and openness, where everyone is valued and empowered.
By working every day in the interest of society, Crédit Agricole CIB aligns with the Group values committed to diversity and inclusion and placing people at the heart of all its transformations.
All our jobs are open to people with disabilities. We welcome applications from candidates of all backgrounds and experiences.
Ready to take part in our mission ?
*By balance sheet size - The Banker, Juillet 2025
Reference
2026-115403
Update date
25/09/2026
** This position will be under the Employee Referral Program in Hong Kong.
Summary
Provide technical support to end users.
Key Responsibilities
- Troubleshoot and problem solve PC related hardware, Printer and software issues and escalate support issues to 2nd level IT support or 3rd party vendors
- Provide installation and problem solving for computer related task such as network, systems, printers, IPT, software and hardware
- Provide dealerboard system support and daily office automation system support
- Perform IT helpdesk function by answering supports calls in a shift arrangement
- Follow-up on user purchase and services subscription request
- IT inventory, documentation and procedure update
- PC, LCD, printer internal relocation
- Internal video conference meeting setup and troubleshoot
In accordance with the Mandatory Reference Checking (MRC) Scheme implemented by the Hong Kong Monetary Authority (HKMA), a successful candidate for an In-Scope Position who has held a position with an In-Scope Institution in the past 7 years will be subject to a mandatory reference check. For more details, please refer to Mandatory Reference Checking Scheme Phase 2 | The Hong Kong Association of Banks.
Personal data provided by job applicants will be used strictly in accordance with the employer’s personal data policies, a copy of which will be provided immediately upon request.
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Diploma or above in Computer Science or related disciplines